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Shipping and Returns
What are my Shipping Options?
  We utilize UPS for our shipments.  At the check-out page you can specify the method of shipment.
When will my order ship and what are my shipping charges?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. Stock products will generally ship within 24 hours, custom products will take a bit longer as noted on the individual product pages.
What is your return policy?
  When you receive your order, promptly check to make sure nothing was damaged in shipment and that the correct items were received.  Defective, items damaged in shipping or mis-printed/mis-shipped items will be replaced.  If an item was damaged in shipping please save all packaging material as the carrier may want to inspect the damaged items and the packing.

Returns must be authorized by phone. Unauthorized returns will not be processed.  Custom items may NOT be returned.  All stock items are subject to a 15% restocking fee.   A credit will be issued for authorized returned items after they have been received and inspected.  The credit will be less the restocking fee and the original shipping/handling charges.  Please return items in their original packaging. Items returned without original packaging and/or damaged will NOT be refunded so please keep all packaging and ensure items are packed well for return.